📍 Location: San Antonio, TX 🏢 Company: Massage Heights | Heights Wellness Retreat

Who We Are We are a leading massage and skincare franchise with over 100 locations across the U.S. and Canada. We are committed to elevating the lives of our Members, Guests, and Team Members by providing professional, affordable, and resort-quality massage, skincare, and wellness services.

Join Our Family At Massage Heights | Heights Wellness Retreat we work as a team and care like family. Our environment fosters growth, passion, and a dedication to health and wellness. If you’re looking to make a meaningful impact while advancing your career, we’d love to meet you!

Position Overview

We are seeking an Operations & Training Specialist to join our Franchising Office in San Antonio, TX. This role is crucial in supporting our Franchisees and their locations, with a strong emphasis on skincare expertise.

The ideal candidate is a motivated self-starter with dual licensure in skincare and massage therapy, membership sales experience, and a passion for team development. Management experience is a plus.

Key Responsibilities

Conduct group and individual training for new store openings

Assist in the design, development, and implementation of training plans

Provide ongoing operational training and support for Franchisees

Assess and address training and development needs across locations

Manage administrative tasks related to training programs

Promote established protocols, services, and products

Support leadership in developing, testing, and launching new services

Perform other job-related duties as assigned

Qualifications

Licensure:

Dual licensure preferred (Skincare + Massage Therapy)

Licensure Esthetician (must have)

Experience:

2-3 years in Operations, Membership Sales, or a related field (preferred)

Background in franchise operations (a plus)

Skills:

Strong membership sales and guest service experience

Ability to perform/learn various massage and skincare modalities

Proficient in learning management systems and MS Office Suite

Excellent communication, presentation, and interpersonal skills

Strong organizational and multitasking abilities

Other Requirements: Must be able to travel as needed

Benefits

Competitive salary & benefits package

Paid holidays & vacation

Healthcare plan (Health, Dental, Vision)

Life, short-term & long-term disability insurance

401K plan

Flexible schedules & supportive work environment

Culture of care programs & professional development opportunities

How to Apply

If you’re passionate about health and wellness, eager to grow in a leadership role, and meet the qualifications above, we’d love to hear from you!

📧 Email your resume to: training@massageheightsfranchising.com 🌐 Visit us online: www.massageheights.com