One of NYC's premiere providers of Security and Low-Voltage solutions is experience strong growth in 2024, and has an opening for a Operations Manager to manage and lead both internal and external day to day logistics. 

About the company:

This is a 20+ year organization that has a reputation for providing state-of-the-art Security solutions and services - across the hardware, software and management aspects of the largest projects in the NYC market. They offer a full range of top-of-the-line commercial, multi-tenant residential, hospitality, healthcare, and industrial security systems from the world’s most trusted brands, while adhering to New York building codes and regulation requirements.

About the role:

• Manage operations of multiple field technicians.
• Manage company's existing customers, provide customer service support and assist new customers.
• Involve with service orders, installation and projects.
• Responsible on operations admin work and work flow.
• Review company systems and procedures and maintain uniformity in-office systems, reports, policies, and programs.
• Serve as liaison between management, technicians, and operational staff.
• Provide over-the-phone supervision of operations staff.

Reach out if you'd like to learn more about this role or others in the industry.

dalton.britt@wiilsonhcg.com

919-535-4102