Job Purpose
This position will be located in the Dallas and Rockwall offices and will provide support for physicians. Can also be required to travel to other locations to provide support for physicians. The position will report directly to the Clinical Operations Manager and will help the physician in the testing, examination, education, and treatment of patients. Scribe experience preferred, but willing to train.
Texas Retina Associates is Texas’ largest, most experienced ophthalmology practice focused specifically on the diagnosis, medical and surgical management of diseases of the retina and vitreous. Our fellowshipped and specialty trained physicians care for the most complicated retina conditions such as ocular cancer and uveitis. This physician owned medical group provides services at 15 locations throughout the DFW metroplex, Waco, Wichita Falls and Lubbock.
** Essential Duties**
Greet patients in a cordial, friendly and prompt manner.
Escort patients to examining rooms, verify patient information and makes necessary documentation to patient charts. Take detailed medical histories and determine the reason for the visit.
Obtains all appropriate consent forms
Conduct ocular tests to measure functions of the patient’s pupils, muscle, visual acuity, and extraocular movements.
Present patient history summary and alert Ophthalmologist to changes in visual acuity, elevated extraocular pressure or blood pressure, etc.
Administer topical ophthalmic or oral medications.
Annotate patient charts with exam and treatment results.
Maintain knowledge of operation and maintenance of clinical equipment, drugs, and supplies.
Must be able to operate accurately the following equipment: Tonopen, Sterilizer, Projector
Contribute to maintaining a clean and sterile environment
Adhere to all OSHA and Infectious Waste Procedures
Perform ad-hoc tasks in support of the clinical department as needed
Perform tasks in support of the Clinical Research Department as needed
Maintain compliance with all practice procedures and protocols
Maintain HIPAA compliance for all patient information
Notify appropriate staff in a timely manner regarding adequate supplies
Cleaning and Care of Ophthalmic Instruments
** Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
** Minimum Education and Experience**
High school diploma (or GED)
One year of experience as a Medical Assistant in an Ophthalmic practice required. Retinal practice experience preferred.
Training in medical terminology preferred.
Experience with NextGen and Patient Management preferred.
** Skills and Specifications**
Excellent interpersonal skills to deal effectively with patients, patient’s family members, physicians, clinicians and administrators.
Ability to read, write and communicate effectively in English, both orally and in writing.
Must be able to recognize and appropriately respond to urgent / emergency situations per protocol.
Perform triage per specific office protocol procedures.
Ability to work in a dynamic, fast paced environment
Meticulous attention to detail
Strong ability to listen, answer all questions as simply as possible and act when needed.
Excellent computer skills
Complete all other duties as assigned.
** Physical Requirements**
Sedentary with prolonged sitting and working at computer.
Prolonged periods of standing, walking and bending.
Must be able to lift up to 30 lbs. maximum and occasionally lifting and/or carrying such articles as reports, files and small items.
Have the hand eye coordination and manual dexterity required to perform all duties.