Innovation Lab Assistant Manager - Fitness and Operations
The Lab at Orangetheory Corporate Headquarters is a Center for Discovery and Observation, with the ability to experiment and collect data that may inform choices about the future of Orangetheory Fitness. It is a cohesive space for all departments to participate in our company value of innovation.
This role is primarily responsible for co-managing the organization and execution of the day-to-day operations of The Lab. This role will be responsible executing fitness classes, including testing, and spearheading the implementation of experimentation that relates to various aspects of the Orangetheory Member Experience. The Innovation Lab Assistant Manager, Fitness and Operations, is an integral part of ensuring the execution of the interdepartmental use of The Lab space, including supporting utilization for regular operations and experimentation, as well as comanaging the collection of data and feedback needed to make informed decisions about the potential future of Orangetheory Fitness, and building out the evolution of The Oasis as an employee perk. This role with work in synergy with the Innovation Lab Assistant Manager, Wellness and Operations, to keep the Innovation Lab fully function space.
WHAT YOU WILL DO
Coach on the Lab calendar at minimum 2x/day Monday-Friday, including scheduled classes as well as supporting template testing efforts
Assist in the development and execution testing initiatives for innovations at The Grove through collaboration with whole Innovation Team
Manage coach schedule in MBO for Lab fitness classes
Maintain monthly FitBooks and run/row cards
Create and update coach’s announcements to align with Grove initiatives and network promotional events
Manage The Lab social media strategy and execution with Innovation Lab Assistant Manager, Wellness & Operations
Support Develop Innovation Lab Assistant Manager, Wellness & Operations, in the following:
Developing communications that are member-facing and employee-facing
Operating OTBeat for fitness classes offered in The Lab
Executing front desk task to start/stop fitness classes and events operated in The Lab
Maintaining the Innovation Lab calendar and reservation requests
Managing Lab Membership lifespans and MBO accounts for non-employees, including
Provide new hire onboarding emails and tutorials to wellness perks offered at The Grove
Perform coaching and/or execution of company team building events
Maintain and manage database of standard and testing equipment inventory
Organize and maintain a manufacturer list and contact for all equipment items and technologies with Senior Director of Member Ecosystem Design
Coordinate FitnesSmith for monthly preventative maintenance and for fixing standard equipment that breaks as well as when needed for Lab equipment reconfigurations
REQUIREMENTS & SKILLS
Active personal trainer or group fitness certifications (CPT/AFAA, etc.) that is an approved credential for an Orangetheory Coach
An Active or willing to obtain an adult CPR/AED certification
Willing to become OTFit certified to coach classes in The Lab and support experimentation; OTFit certification (preferred)
Possess sound customer service skills, with the ability to manage potentially challenging Lab Member and employee situations
Ability to work Full-Time in-person at Orangetheory Corporate HQ in Boca Raton, FL, Monday-Friday, (including mornings and evenings) with some weekend flexibility
Possess a growth mindset with the goal of being prepared to continue to learn beyond the current skills and scope of role within Orangetheory Fitness
Strong written and verbal communication skills
Must have reliable transportation to get to and from The Lab
SUPERVISORY REQUIREMENTSThis role will aid in managing coaching schedule and payroll under UFG. However, this role will not have any direct supervisory responsibilities at this time.
TRAVELThis position will be based out of our Corporate Headquarters and travel is not expected. Why Join Orangetheory Corporate?
We offer a competitive salary along with exceptional benefits such as:
Free workouts at corporate studios
Healthcare Benefits: Medical, Dental, Vision among many other supplemental benefits
Employer Paid Benefits: Long-Term Disability and Life Insurance
Paid Time Off
Holiday Pay
Parental Leave Pay
State-of-the-Art Wellness Center at Corporate Headquarters
401k Plan with Employer Contribution
Team Building, Employee Engagement activities and so much more