Job Description

BE FIT. CHANGE LIVES. HAVE FUN.Do you have a zest for life and for fitness? For changing lives and managing a leadership team? For coordinating the big picture on the path to success? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because an Orangetheory Fitness Regional Sales & Operations Manager might be just the career for you. We’re looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look staff members in the studio — sales, fitness coaches, and managers — in the eye, call them by name, and make time for them. Who can motivate a team to produce and grow the business. Who listens. Who likes to stay fit and to have fun. The Regional Sales and Operations Manager will work directly with the Studio Managers to execute company sales and marketing strategies in order to meet sales goals, and increase sales year over year.  Additional primary focuses include lead generation, and promoting the growth of the studio both in the local community and throughout the OTF network. This leader must pose a high caliber approach to team development, as well as display an entrepreneurial mindset for growing the business. QUALIFICATIONS:

• 3-5 years of previous multi-unit management experience
• 3+ years of direct sales experience, preferably in the fitness industry
• 1 year fitness industry experience 
• Completed Caliper Assessment provided by EPG Holdings

 CORE COMPETENCIES:

• Must possess a high-energy, outgoing personality with the ability to motivate and train team members
• Must display honesty, integrity, and accountability
• Ability to hire, train and develop entry and mid-level management
• Intrinsically motivated
• Model all studio activities through self-involvement (lead by example)
• Be hands-in & hands-on with all team members to support the growth and development of a strong leadership bench for the market
• Excellent written and verbal communication skills, with ability to address/respond in a clear, concise, and respectful manner
• Customer service – responds promptly to studio needs, responds to requests for service and assistance, meets commitments and resolves member and staff issues completely
• Independent thinker, team player
• Excellent decision-making ability
• Project management – coordinates assigned task workflow, communicates changes and progress, completes projects on time
• High level of attention to detail

 MINIMUM EDUCATIONAL LEVEL/CERTIFICATIONS

• High School Diploma (required)
• Bachelors Degree (preferred)

 PHYSICAL DEMANDS/ ENVIRONMENTAL CONDITIONS

• Telephone usage to communicate with internal and external customers
• Sitting: regular sedentary work
• Walking: frequent walking inside and outside the studio
• Duties may include physical effort, including the ability to lift a minimum of 30 lbs., bending, squatting, reaching, kneeling, climbing, and/or being on feet for long periods of time
• Must be available for extended workdays
• Must maintain suitable transportation
• Must report to work in an Orangetheory Fitness approved uniform
• Viewing computer monitor: average, ordinary visual acuity necessary to prepare document, enter data into computer system, read reports from computer monitor for up to 8 hours a day
• Keyboarding: use of fingers to make small movements such as typing
• Work is performed in a studio environment, office environment, frequent loud noises, music, cheering, clapping and talking

 TRAVEL REQUIREMENT

• Must have reliable transportation to and from multiple office locations and studios.
• Travel regionally 90% of regular work week with occasional out of state travel.

 DISCLAIMERSDISCLAIMER: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY INCUMBENTS ASSIGNED TO THIS JOB. THIS IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL THE RESPONSIBILITIES, DUTIES AND SKILLS REQUIRED. THE INCUMBENT MAY BE EXPECTED TO PERFORM OTHER DUTIES AS ASSIGNED. THIS JOB MAY BE REVIEWED AS DUTIES AND RESPONSIBILITIES CHANGE WITH BUSINESS NECESSITY. COMPLIANCE & INTEGRITY: Consistently supports compliance and workplace conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Empire Portfolio Group policies and procedures.All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by Empire Portfolio Group as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, team members are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.Supervisors and Managers are accountable for ensuring the safety performance of team members; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment. Empire Portfolio Group Holdings, LLC is an Equal Opportunity/Affirmative Action/Employer/Minority/Female/Disable/Veteran. Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.