Order Management Intern

Cyberark

Order Management Intern

Newton, MA
Internship
Paid
  • Responsibilities

    Job Description

    CyberArk is looking for a Finance intern to assist the Order Management team with their day-to-day tasks related to customer subscription purchases and maintenance renewals.

    Responsibilities:

    • Using Salesforce to review incoming orders
    • Using NetSuite/Zones to prepare and send invoices
    • Using customer portals (ARIBA/COUPA) to upload invoices
    • Review of maintenance renewal calculations and upload to shared file (PO file)
    • Prepare supporting documentation for internal controls, audit, and tax requests as needed
    • Maintain and upload data to Avalara’s Cert Capture to comply with US Sales tax rules
    • Maintain consistent, prompt, and accurate service levels with the with the Order Management and Revenue teams to promote total customer satisfaction
    • Perform other duties and projects related to role as assigned

    #LI-JA1

  • Qualifications

    Qualifications

    • Junior or Senior working toward bachelor’s degree. Business major preferred but not necessary
    • Proficient or knowledge with accounting software, NetSuite
    • Proficient or knowledge with CRM, Salesforce
    • Experience with MS Excel required (Pivot Tables, Vlookups, Formulas)
    • Strong written and verbal communication a must
    • Ability to recognize and resolve discrepancies timely
    • Ability to multi-task and prioritize tasks
    • Knowledge of generally accepted accounting principles is a plus

    Additional Information

    CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    We are unable to sponsor or take over sponsorship of employment Visa at this time.

    The salary range for this position is $23- $27/hour.