Orientation Dorm Coordinator

C

Covenant Logistics

Orientation Dorm Coordinator

Chattanooga, TN
Full Time
Paid
  • Responsibilities

    Schedule for this position is Monday-Thursday 11:00AM-9:00 PM

    The Orientation Dorm Coordinator(s) aides in the facilitation of the overall dorm experience, ensuring a positive first experience for our professional drivers

    Responsibilities:

    • Ensure our Future Professional Drivers are treated with a respectful. friendly and welcoming experience.
    • All administrative tasks related to the professional drivers’ accommodations.
    • Check drivers in for orientation ensuring all data is entered accurately and timely and drivers receive all required materials.
    • Manage Meal Voucher tracking sheet
    • Manage the rental car return process
    • Collaborate with contractors to provide adequate accommodations for drivers attending orientation
    • Independently manage time and resources to meet specified performance standards.
    • Complete daily, weekly, monthly reports as required.
    • Put together check-in welcome packets; Orientation folders; and other material as needed
    • Keep front desk & breakroom areas cleaned and in a presentable manner
    • Escalate any issues in timely manner

    Qualifications:

    • Knowledge of Microsoft Office Suite as well as other web-based applications
    • Excellent communication skills, writing, verbally, and electronically.
    • Ability to prioritize tasks
    • Must be a team player and a “people person” who can remain calm and optimistic in a high-volume, pressured environment.
    • Must have excellent customer service experience
    • Must be highly organized with paperwork and data and be accountable for results.
    • Must have an excellent attendance record that can be verified at prior jobs
    • 2+ Years Customer Service Experience-Dorm/Hotel or other customer facing role preferred
    • High school diploma

    Competitive Compensation

    Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.

    Pay Range: $17.89-28.07/hourly

    Pay Grade: 5

    401(k) match, Serious Health Condition Pay

    Full Health Benefits Package

    Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

    Paid Time Off & Holidays

    Cultural Perks

    Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

    Covenant Logistics is an Equal Opportunity Employer

    M/F/Disability/Veteran

    VEVRAA Federal Contractor