Benefits:

Paid holidays

Paid sick

Paid vacation

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Dr. John Lupini at True Orthodontics, PC. (formerly known as Drs. Hunter and Lupini, PC.) is seeking a Front Desk Receptionist to deliver excellent service to our patients. You must be amazing, upbeat, friendly, outgoing, and a real people person. This job is centered on people skills and going above and beyond for our patients and practice. This job is high volume multi-tasking, so it is important that any candidate be able to maintain a bright smile, a friendly greeting, and a polished look no matter how busy the days get while maintaining critical system accuracy.

We are a well-established and stable orthodontic practice established in 1954. We are Truly patient-centered, focus on maintaining the highest-quality orthodontic results, and put our patients first before ourselves! We want a candidate who shares this vision and desires a long-term position with our Truly amazing team at True Orthodontics, PC.

Orthodontic knowledge is absolutely preferred but not required. This position is primarily administrative. However, you must be willing to cross-train in all areas of the practice as needed, including not being afraid to learn sterilization, X-rays, scanning, and orthodontic treatment. This is a M_F Position and offers no remote work.

Why Work For Us!

We are an well-established practice since 1954 that is growing. We are a casual work environment with 2 offices within 5 minutes of each other. We are the only Downriver open full-time, so your income is not limited by a part-time Doctor. We have a sick, vacation and holiday pay benefit. We have a full benefit package. Employees and immediate family get orthodontic treatment free after 1 year of employment.

Skills Required:

Multi-line telephone and customer service experience

Fluent computer skills

Electronic and paper filing

Adapt well to change and new technology

Patient flow and scheduling

Text SMS messaging, email

Scanning and cloud storage

Posting patient payments

Patient follow up

Excellent note-taking

Strong Multi-tasker

Social media management

Experience:

Orthodontic or Dental Reception 1 yr minimum, 2-5 years (Preferred)

Strong Computer skills: 2 years (Preferred)

Customer Service or Hospitality: 3 years (Preferred)

Carestream/Orthotrac Experience a major plus

Bilingual is a plus

Live Chat and social media management experience preferred

Pay rate based on experience

Please post your resume and desired pay rate with your multiple interview availability the week of your application (Days and hours).

Schedule:

Day shift Monday to Friday, 8-10 hour shift

Education: High school or equivalent (required)

Work Location: Multiple locations in Wyandotte MI & Trenton MI

Work Remotely: No