Job Description

As an employee, you are always an ambassador for & Other Stories and part of leading our company forward where everyone is seen as a leader, both for yourself and the work you do. We always have our customers in mind and believe in a welcoming approach where our expertise and fashion knowledge are key. You actively work to achieve great teamwork where our values are the basis for your work and a natural part of our way of working.

& Other Stories is an inclusive and welcoming workplace where great challenges and opportunities are offered to you to grow and where we win together. You encourage and contribute to the shared responsibility of creating and protecting an inclusive and welcoming workplace where everyone can self-identify.

As an & Other Stories Store Manager you are an inspirational leader and brand ambassador who is responsible to drive sales and customer experience. You lead and develop your team by using our Values. You oversee and own all functions within your store.

Job Responsibility including but not limited to:

Sales and profitability

• Establishes, monitors, and follows up on sales goals, plans and budgets to optimize profit

• Takes action to maximize sales through joint commercial and operational focus

• Strong knowledge and understanding of the market and customer to make local adaptions

• Good understanding of how to drive sales multi-channel

• Manages stock levels to maximize selling

• Develops team to ensure knowledge of all product, display guidelines and merchandise information

• Ensures garment presentation and visual standards are presented according to expectations

• Plans, coordinates and follows up on all campaign set ups, concept upkeep, activities and promotions

• Responsible for driving an organic premium customer service experience at all times

• Leads by example and coaches staff in the moment to premium customer service expectations

Operations

• Responsible for securing all operational routines within the store

• Oversees and ensures proper staff planning and scheduling

• Upkeeps logistic standards of stockrooms and merchandise, including reductions and transfers

• Adheres to our Values, policies and procedures as outlined in company handbook

Leadership

• Manages, recruits, on boards, trains and develops the team and keeps an overview of succession planning

• Organizes and distributes the work of team, sets priorities and keeps an overview of the tasks to be accomplished

• Creates a positive and motivating team environment and acts on Employee Relations concerns

• Supports the team on the shop floor as needed

• Is straight forward and open minded including when receiving and sharing feedback

Financial Accountability:

• Establishes and oversees plans, budgets and variable costs for store; works with comparable sales to last year, sales to budget and future sales trends to maximize profitability

Job Status: Non-Exempt, Salaried

EEOC Classification: OFM

Qualifications

Minimum Candidate Qualifications:

• At least-3 years of retail management experience or comparable management experience

• Ability to lift in excess of 20 pounds

• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance

• Ability to climb a ladder and use a step stool

Competencies:

• Sales driven and results oriented to improve profitability

• Exceptional customer service and interpersonal skills

• Strong garment presentation skills with the ability to drive the business through creativity and fashion knowledge

• Proven organizational and analytical skills

• Ability to take own initiative and take responsibility for actions

• Ability to work strategically, tactically and operationally

• Ability to multi-task in a fast paced environment and prioritize effectively

• Ability to be clear and convincing when communicating goals, information and expectations to staff

• Ability to plan and achieve long and short term goals

• Ability to coach and apply appropriate developmental tool for each individual

• Ability to provide feedback in a constructive and professional way

• Open availability including evenings and weekends

Additional Information

All your information will be kept confidential according to EEO guidelines.

This position's annual starting range is $86,024.64 - $96,777.72

What we offer
An inclusive workplace, driven by creativity, our values, and an entrepreneurial spirit. Fashion, fun and action are essential parts of our daily work. We believe in being creative, personal, and flexible, which makes it easy to collaborate within all parts of the brand and sparks growth, for you and for us. At & Other Stories, we work in teams and lead by example. Other benefits include:

- Competitive Medical and Dental insurance

- 25% Employee Discount Across All H&M Group Brands

- Uniform Allowance

- Paid Vacation and Wellness days