Outside Sales Consultant

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Smalling Masonry & The Fireplace Center of Indianapolis

Outside Sales Consultant

Indianapolis, IN
Full Time
Paid
  • Responsibilities

    Smalling Masonry is searching for an Outside Sales Consultant to join our team! This is an inspector/sweep/estimator position! You will resolve customer questions and issues, offer solutions, and/or help build their dream fireplace masterpiece.

    We have been serving the area for over 12 years and are on a very aggressive growth track. Our growth has created the need for our future leaders! We are a secure, fast-growing specialty contractor company in Indianapolis and the surrounding area that is looking for your expertise to help us grow to the next level. Smalling Masonry provides homeowners with top-of-the-line Fireplace, Venting, and Chimney solutions. We help customers who are looking to simply update the look and feel of their living room space with a complete fireplace facelift, to a fireplace/chimney inspection ensure that their system is safe for use, or to exterior chimney structure issues.

    Our employees are like family to us, and we make sure they are taken care of! In the 12 years we have been in business, we have valued our employees like family, because they are family. We were started by an owner who believed in providing the highest quality workmanship to the customer, operating with the highest level of ethics, and rewarding employees for their hard work and commitment. We take great pride in offering a positive work environment with the potential for personal and professional growth. Check out our website to learn more, www.SmallingMasonry.com.

    Candidates must:

    • Be comfortable with heights; position will include climbing ladders and being on roofs
    • Must have a valid Driver's License in good standing the last 3 years
    • Be comforable getting dirty and being in tight spaces during inspections
    • Display high levels of integrity in all situations
    • Previous experience in sales, customer service, or other related fields
    • Be someone who is coachable with high levels of responsibility
    • Have a history of a strong work ethic
    • Be able to follow a proven no-pressure sales process
    • Have a history of being goal-driven to achieve personal satisfaction
    • Have excellent customer service skills and the ability to develop rapport with customers
    • Have the ability to learn and retain product knowledge
    • Be able to translate company vision and financial goals into results on a deadlines
    • Have impeccable problem-solving skills
    • Patience to deal with customer issues and calls that do not end in a sale
    • Be motivated to serve clients and help them with their needs
    • Be a self-starter who is comfortable working with little to no direction

    Consultant Responsibilities:

    • Complete Inspections and estimates which could including sweeping the chimney (can’t give an estimate or solution if you can’t see the problem)
    • Present and sell company products and services to new and existing customers
    • Service existing accounts, obtains orders, and establishes new accounts
    • Submits estimates for client approval by referring to price lists and product literature.
    • Keeps management informed by submitting daily activity and result reports
    • Reach agreed upon sales targets by the deadline
    • Resolve customer inquiries and issues
    • Set follow-up appointments
    • Recommend changes in products, service, and policy by evaluating results and competitive developments.
    • Resolves customer complaints by investigating problems and developing recommended solutions with management.
    • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
    • Communicate with office, crews, and project manager regarding new and current projects
    • Maintain contact lists and follow up with customers to continue relationships
    • Customer service skills to listen to the concerns of a customer and be able to address their needs
    • Physical endurance, as consultants may need to be on their feet for long hours, spend a lot of time traveling between locations, climbing ladders, and carrying heavy products
    • Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers

    Any of the following are a PLUS but not required:

    • 1+ year of sales experience preferred
    • Experience with in-home sales is a plus

    Compensation and Benefits:

    • Competitive Salary - Pay for performance is a salesperson’s greatest compensation motivator! Our compensation plan rewards solid performance with a strong commission rate. With this pay structure, our sales consultants earn $60,000- $150,000 in annual income with 12 weeks of paid training to start + benefits.
    • Medical - Health, Dental, Vision Insurance
    • Employer-paid Long-Term and Short-Term Disability
    • Employer-paid Life and AD&D Insurance
    • 401(k) matching
    • Paid Holidays after 90 days
    • Earn PTO from day one
    • Employee discount
    • Fast Growing Company
    • Continuing Education Opportunities