Benefits:

Free uniforms

Opportunity for advancement

Training & development

Bonus based on performance

Company: Sparkle Squad

Are you passionate about delivering exceptional customer experiences while driving operational excellence? Do you thrive in a dynamic environment where no two days are the same? Sparkle Squad, a leader in window cleaning, gutter cleaning, soft washing, and professional holiday lighting, is seeking a Sales & Operations Supervisor to join our growing team.

About Us

At Sparkle Squad, we make homes and businesses shine—inside and out. With our commitment to quality, customer satisfaction, and a fantastic team culture, we take pride in being the go-to professionals for all things clean and bright.

The Role

As the Sales & Operations Supervisor, you’ll wear two essential hats:

Sales Expert – Building relationships with customers, closing deals, and driving revenue.

Operations Leader – Supervising a team of technicians, managing daily schedules, and ensuring operational efficiency and outstanding customer experience.

You’ll be the bridge between our customers and our team, ensuring a seamless experience from the first call to the final follow-up.

Key Responsibilities

Sales:

Respond to inbound customer inquiries and generate new leads.

Conduct consultations, provide estimates, and close sales.

Maintain and grow relationships with commercial and residential customers.

Upsell services to maximize customer satisfaction and revenue.

Operations Supervision:

Oversee and support the field technicians, ensuring top-notch service delivery.

Manage daily schedules, dispatch crews, and handle customer communication.

Troubleshoot challenges in the field and provide solutions.

Ensure equipment, vehicles, and supplies are maintained and ready for use.

Customer Experience:

Be the face of Sparkle Squad, ensuring every interaction exceeds expectations.

Address customer concerns with professionalism and efficiency.

Follow up post-service to guarantee satisfaction and build long-term loyalty.

What We’re Looking For:

Experience: 2+ years in sales and/or operations management, preferably in home services or related industries.

Leadership Skills: Proven ability to lead, motivate, and manage a team.

Customer-Focused: A natural communicator with a knack for building relationships.

Organized: Excellent time management, attention to detail, and multitasking skills.

Tech-Savvy: Comfortable with CRM systems, scheduling tools, and basic office software.

Physical Capability: Able to assist with hands-on tasks if needed (e.g., climbing ladders, light lifting).

What We Offer:

Competitive Salary with commission and performance bonuses.

Growth Opportunities in a rapidly expanding company.

Comprehensive Training to set you up for success.

How to Apply

If you’re ready to bring your energy, skills, and leadership to Sparkle Squad, we’d love to hear from you! Send your resume and a brief cover letter to ss14@sparklesquad.com with the subject line Sales & Operations Supervisor Application.

Join Sparkle Squad and help us make homes shine and customers smile—one job at a time!

Sparkle Squad is an equal opportunity employer.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Sparkle Squad Corporate.