Position Summary:
The Solutions Specialist position is the backbone of the Davis Industrial Organization; all other roles in the company are dependent upon its success. A high-performance Solutions Specialist will build relationships, based on trust, professionalism, and an unmatched sense of urgency, with both customers and Davis personnel; doing so will project a consistent image of Davis to our customers and employees. A successful Solutions Specialist will develop strong working relationships with his/ her customers:
Understanding the applications of our customers
Providing tailored solutions for their conveyor systems
React decisively and immediately to customer needs
Deliver the highest quality conveyor parts, service, and fabrication possible
Enhance the Davis image in your area of responsibility
The Solutions Specialist will support Operations and Service personnel as a servant leader who is willing to do whatever it takes to properly and professionally service our client base.
Key Areas of Responsibility:
Sales: The Solutions Specialist’s key role is giving our customers a voice. Solutions Specialists should maintain a dialogue with the current clients and identify new clients in his/ her AOR to determine how DAVIS can meet their needs, support their operations, and be a partner in their business. Develop new customers by acquiring competitive accounts and expanding our markets through new products and services.
Be a Team Player: Support our operations and service personnel by working effectively and candidly within a team environment. Help improve operational and service efficiency by fully communicating customer needs, applications, and product knowledge.
Sell a Full Range of Products and Services: Davis offers a wide range of products and services that are strategically placed to add value and to provide valued solutions to our customers. A successful Solutions Specialist should familiarize his/herself with the capabilities of each department and maintain positive relationships with the managers of those departments.
Position Requirements:
Great customer service & communication skills
Strong mechanical aptitude & leadership abilities
Ability to form strong personal and professional relationships
Reliable, organized, detailed and driven
Computer skills including Microsoft Office Suite & ability to learn and utilize our ERP system
Preferred experience: minimum 3 years’ sales or management experience, with strong emphasis on working well with people and building strong relationships.
Additional preference for experience in the Mining, Aggregate, Concrete or Asphalt industries.
Successful completion of background check, drug screen, and clean MVR
Davis Industrial is large enough to provide an abundant number of benefits and small enough to care about each team member. Offerings include competitive base & commission package, 401-K, medical, dental, life, vision, disability, PTO, profit sharing and continual training for personal and professional growth. We are all about building a world class organization intent on Strong Growth with Strong Values.
This is a remote position.