Overnight Shuttle Driver - Security Guard
Join our team at the Four Points by Sheraton Hotel as an Overnight Shuttle Driver/Security Guard. Responsibilities: • Deliver on the promise to provide excellent guest service • Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle. • Operate vehicle in accordance with state laws; observe all airport rules pertaining to the shuttle vehicles. • Explain and promote hotel facilities, outlets, and services to guests and provide information regarding local attractions and activities. • Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times. • Maintain vehicle mileage log. • Regularly inspect and clear the hotel entrance and surrounding areas of litter and debris. • Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry. • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. • Ensure guest special requests are fulfilled and that proper delivery of guest services is delivered. • Ensure compliance with federal, state, and local laws regarding health and safety. • Support overnight security efforts at the hotel in support of the MOD. • Perform other duties as assigned. Qualifications: • High School diploma or equivalent required. • One year of previous hotel experience or retail customer service preferred. • Ability to speak, read, and write fluent English; other languages beneficial. • Professional verbal and written communication skills. • Valid driver’s license required. • Frequently standing up, bending, climbing, kneeling, and moving about the facility. • Carrying, lifting, or pulling items weighing up to 100 pounds. • Will be required to work mornings, evenings, weekends, and holidays.
• Deliver on the promise to provide excellent guest service • Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle. • Operate vehicle in accordance with state laws; observe all airport rules pertaining to the shuttle vehicles. • Explain and promote hotel facilities, outlets, and services to guests and provide information regarding local attractions and activities. • Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times. • Maintain vehicle mileage log. • Regularly inspect and clear the hotel entrance and surrounding areas of litter and debris. • Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry. • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. • Ensure guest special requests are fulfilled and that proper delivery of guest services is delivered. • Ensure compliance with federal, state, and local laws regarding health and safety. • Support overnight security efforts at the hotel in support of the MOD. • Perform other duties as assigned.