Owens Insurance Agency is currently accepting resumes for our front desk receptionist. Owens Insurance Agency prides itself on upstanding customer service. We are looking for a new agency receptionist that will serve as the liaison between customers, the agency, and our various carriers. We are seeking someone who is self motivated and is customer-centric. Job Duties: * Answering calls that the agency receives and taking care of the customer or distributing the call to a customer service representative to assist the customer with their needs* Receive and process payments* Data entry of client information * Greet and assist customers that come into the office * Send documents for e-signature * Mortgagee changes * Scan and maintain files as necessary * Maintains confidentiality of customer information * Assist the producers and other staff members as necessary * Receive in-coming mail and distribute, as well as, prepare outgoing mail * Fax, email, and text customers and insurance carriers * General receptionist duties Job Requirements: * Dress is business casual * Hours 8:30 to 5 with a 1 hour lunch * Knowledge or experience in the insurance industry is preferred * Efficiency in Microsoft programs and agency management system (some training will be provided in regards to our agency management system) * Strong communication skills Benefits: * Competitive pay * Health Insurance * Retirement plan * Opportunity for bonus pay

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.