Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

THE BEACH CLUB OWNER RELATIONS ADMIN ASSISTANT

Job Description:

Position is responsible for administrative duties to include greeting and interacting with guests/owners, answering phone calls, creating work orders, assisting in ordering and receiving items for owners, working alongside Owner Relations Director and performing other duties as assigned.

Duties:

Answer phone calls and greet guests as they enter office.

Responsible for maintaining all owner files. Maintain detailed documentation on owner issues and responsive actions through Spectrum software program.

Assist in ordering/receiving items for owners.

Ability to create and monitor work orders.

Report unit issues/damages to owners to obtain resolution. Assist in obtaining estimates of service or repair needed for owner's property.

Assist in conducting periodic assessments of quality of units on rental program.

Ability to review monthly statements for accuracy.

Work in conjunction with other departments to maintain quality standards to include walking units.

Take notes for leadership meetings weekly.

Manager Unifocus survey system to include setting up reports, assigning users, etc.

Keep Owner Relations reception area neat and clean.

Perform other duties as assigned.

Requirements:

Must have computer skills that include Microsoft Office Suite and the ability to learn new programs.

Must possess excellent customer service skills.

Must possess excellent communication skills, both oral and written.

Must be self-motivated to handle guest and owner issues and concerns.

Must be able to multi-task.

Must have excellent organizational skills.

Physical Requirements

Must be able to sit at a computer/phone for entire shift.

Must be able to assist managers in doing unit assessments as needed to include walking units