Job Description

Ozark River Manufacturing Co. is seeking an Inside Sales Representative to join their team! You will resolve customer questions and offer solutions to drive company revenue.

RESPONSIBILITIES:

• Present and sell company products and services to new and existing customers
• Resolve customer inquiries and complaints
• Responsible for exceeding quote submission and weekly sales targets by converting qualified leads to closed sales
• Facilitates and maintains consistent activity and result levels for the following monthly Key Performance Indicators; quote submissions, lead follow up activities, sales, and lead to sales conversion percentages
• All activities must be logged daily in Ozark River's CRM software
• Identify new account opportunities for the Account Executive team
• Prepare and present clear, thorough and compelling summaries to Account Executives
• Adheres to all company policy, procedures, and business ethics codes
• Performs all other duties as assigned
• Manage and qualify the inbound inquiries from calls, chats, emails, and web form submissions

POSITION SUMMARY:

The Inside Sales Representative (ISR) is responsible for converting inbound inquiries to closed sales. ISRs manage and qualify the inbound inquiries from calls, chats, emails, and web form submissions. The ISR also coordinates with their Account Executive counterparts to introduce prospect accounts that require research and prospecting activities to identify more opportunity for Ozark River Manufacturing Co. An implicit responsibility of the ISR is to conduct business dealings in a way that creates a superior customer experience. Ultimate success for the ISR is measured by lead conversion percentages and weekly sales results. The position requires direct customer contact, ultimately building relationships and promoting Ozark River's product line.

​QUALIFICATIONS:

• Previous experience in sales, customer service, or other related fields
• Familiarity with CRM platforms
• Proficiency in computer skills (e.g. MS Office, Outlook, Excel, CRM Software
• Ability to build rapport with clients
• Strong negotiation skills
• Deadline and detail-oriented
• Bachelor's Degree in related psychology field, marketing, business administration or equivalent
• Aptitude for sales; leading crucial conversations and understanding the complexities of a transaction

PROJECTED ANNUAL EARNINGS WITH COMMISSION: $65K - $70K

Company Description

Ozark River Manufacturing Co. is a high-energy, high-results, progressive company that manufactures portable sinks. We are a successful manufacturer located in the heart of Middle Tennessee. We have created a high quality solution for portable hot water hand washing with our Ozark River Portable Sinks® and we have set out to employ immensely talented, creative, and driven people to assemble and build our award-winning products as well as dynamic office positions.