Job Summary: We are seeking a customer-focused Live Chat Agent to provide real-time assistance to customers via our online chat platform.

Responsibilities:

• Respond promptly to customer inquiries via live chat.
• Resolve customer issues efficiently.
• Maintain up-to-date knowledge of our products and services.
• Manage multiple chat conversations simultaneously.
• Accurately document customer interactions.

Qualifications:

• High school diploma or equivalent.
• Experience in customer service, preferably in a live chat environment.
• Excellent written communication skills.
• Strong problem-solving abilities.
• Proficient in using chat software and CRM systems.

Compensation:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Retirement plan