Job Description

The PES Enrollments Technology Specialist is responsible for the implementation, monitoring, and maintenance of the firm's technology offerings for PES’s clients. The Technology Specialist is responsible for building, supporting, and managing the benefits administration platform. In partnership with broker and client groups, they gather information about client's benefit offerings to configure a customized benefits enrollment platform to meet the client's specifications. 

ESSENTIAL FUNCTIONS: 

• Responsible for implementing, renewing, and ongoing service of employee benefit enrollment platforms. 

• Work with clients and account management teams to understand client needs; review details of benefit plans and policies to determine technology and system requirements. 

• Participate in sales and service calls with clients and Business Development Team to introduce technology tools to clients. 

• Work with carriers, clients, and account teams to facilitate file feeds between benefits administration systems, carriers, payroll vendors, and/or other HRIS systems. 

• Perform data management of enrollment and/or employee demographic data as needed. 

• High proficiency in Excel to perform data audits and comparisons.  

• Accountable for timely and accurate reporting of all enrollment data. 

• Research and resolve client issues, share findings with team members and client. 

• Establish and cultivate relationships with clients, vendors, carriers, and internal departments to ensure successful implementations, renewals, and ongoing administration. 

• Support and train team members and clients on how to use their benefits administration system.

JOB TYPE: Full-Time 

WORK LOCATION: One location 

EDUCATION: Bachelor's (preferred) 

SKILLS/QUALIFICATIONS: 

• Previous experience in the employee benefits field with 3-4 years HRIS systems experience. 

• Exceptional oral and written communication and relationship-building skills. 

• Prior experience with PlanSource required  

• Demonstrated ability to provide guidance, leadership qualities.  

• Ability to present information confidently in small and large group settings. 

• Exceptional time management and organization skills with attention to accuracy and detail. 

• Ability to look logically at technology and business-related issues and find or develop solutions. 

• Ability to handle multiple priorities in a rapidly changing environment and adapt to change in the workplace. 

• Should grasp and understand business concepts and issues. 

• Must be a self-starter and be able to work independently with minimal supervision. 

• Must perform well in a high-energy, dynamic, and team-oriented environment. 

• Advanced computer skills and expert knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).

BENEFITS: 

• Generous paid time off 

• Dynamic and team-oriented work environment 

• Health Insurance 

• Dental Insurance 

• Vision Insurance 

• Life Insurance 

• Disability Insurance 

• Retirement Plan with employer match

PES provides equal employment opportunities to all employees and applicants for employment without regard to religion, race, color, sex, national origin, age, disability, or genetics. In addition to federal law requirements, PES complies with applicable state and local laws governing nondiscrimination.

Company Description

PES provides employers and employee benefit brokers a unique approach to benefits administration, education, and enrollment solutions. Our specialized services include: Benefits Education: Our benefits counselors help employees maximize their benefit elections by combining the strength of both medical and voluntary offerings (in person or through our in-house call center). Enrollment Administration: PES has the technology and support to implement enrollment across multiple locations nationwide. We custom-build the benefits platform and help achieve a multi-year enrollment strategy. Technology: Our in-house Data & Technology team handles the complex build for our technology solutions. These solutions provide a one-stop-shop for employees for all-things benefits related, from online enrollment to important benefits documents. Our team gathers data, builds out options and rates, tests for platform efficacy, and culminates all final data into an easy-to-digest report for the broker and employer. Custom HR Communications: Our Marketing department creates customized HR communication packages such as branded benefit guides, open and post-enrollment flyers, microsites, and text and email campaigns. Employee Advocacy: Our team provides guidance to employees that may have questions about navigating claims, qualified life events, billing, dependents, and more. Additional Services: PES also offers dependent verification, ACA compliance, deduction and billing reconciliation, and more.