Benefits:
Paid time off
Are you a master of organization with a knack for keeping things running smoothly? Do you have a penchant for puzzles, especially when the pieces are technicians, customers, and schedules? If so, we've got a spot for you on our dynamic team as a Plumbing Dispatcher!
About Us: We're a lively bunch who believe that work doesn't have to be all suit and tie. Our team thrives on solving problems with a smile, ensuring our customers and technicians are as happy as a clam. We're looking for someone with a golden touch for coordination and a flair for communication to keep our plumbing operations flowing smoother than water.
Your Mission, Should You Choose to Accept:
Master of Schedules: Keep our technicians, plumbers, and electricians on the move by scheduling appointments, dispatching them to service calls, and organizing return trips for job completions. Your calendar skills will be legendary.
Customer Whisperer: Be the voice of reassurance and clarity for our customers, handling inquiries with a mix of professionalism and warmth that leaves them feeling like they've made a new friend.
Tech Team Liaison: Act as the go-to for our technicians' needs, ensuring they're equipped, informed, and ready to tackle the day's challenges.
Record Keeper Extraordinaire: Maintain impeccable records in our customer database, ensuring every detail is accurate and up-to-date. You'll know our clients better than they know themselves.
Problem Solver: Channel your inner detective to manage conflicts and resolve customer concerns with solutions that turn frowns upside down.
Safety and Ethics Champion: Uphold our safety policies and ethical standards with pride, ensuring we're not just doing the job right, but doing the right job.
What Makes You a Perfect Fit:
Experience: You've spent at least two years in a dispatch or coordination role, ideally within our industry. You know your way around a service area map and Microsoft Office like a pro.
Communication Wizardry: Your communication skills are so advanced, you could probably resolve a debate between a water heater and a boiler.
Organizational Prowess: Multitasking is your middle name, and you thrive in a fast-paced environment where the ability to juggle is an asset.
Detail-Oriented: You've got an eagle eye for details, ensuring nothing slips through the cracks.
Problem-Solving Skills: You see a problem as a puzzle to solve, not a roadblock.
What You'll Need:
Why Join Us?
A Culture of Fun: We believe in working hard and playing harder. Our team is our family, and we support each other every step of the way.
Competitive Perks: From health insurance to retirement plans and paid time off, we've got you covered.
Growth and Learning: Participate in training classes to expand your skills and knowledge. We're all about personal and professional development.
Innovation at Work: We use the latest tools and software to make your job as efficient as possible, ensuring you have what you need to succeed.
Ready to make a splash in the world of plumbing with a team that values fun as much as function? Apply now and let's flow towards success together!