Job Description

We are looking for a Public Area Attendant to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Director of Engineering.

What you’ll do….

• Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests
• Be responsible for the cleaning and servicing of all public areas, we want our guests to see a sparkling lobby every time they walk in
• Empty trash in all public areas and clean public area restrooms
• Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
• Vacuum carpets where needed
• Follow departmental policies, procedures and service standards
• Attend all training sessions required
• Report necessary maintenance items
• Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Executive Housekeeper
• Always maintain a positive and friendly attitude, even when working to find solutions to challenges
• Undertake any other reasonable requests from management

What’s in it for you…

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 19 days of paid time off and holidays plus a comprehensive insurance benefits package.
• Food on us during your shift.
• Enjoy a free night at The Hoxton when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

Qualifications

What we’re looking for…

• Previous housekeeping experience
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• You have the ability to lift, pull and push a moderate weight.
• You are highly responsible & reliable
• You like detail
• You are able to work well under pressure in a fast-paced environment
• You are able to focus attention on guest needs, remaining calm and courteous at all times
• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get things done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in an elevator together, we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

More about us….

The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces.

The Hoxton, Downtown LA is an equal opportunity __ employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.

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