Job Description

Customer Service Representatives responsibilities include:

• Can lift 10 to 20 pounds / help stock / help prep
• Can lift 10 to 20 pounds lift trash to dumpster
• Prepare and cook pizzas according to company recipes and standards
• Operate pizza-making equipment safely and efficiently
• Manage incoming phone orders with accuracy and politeness
• Provide excellent face-to-face customer service at the counter
• Handle cash and credit card transactions accurately
• Maintain a clean and organized work area
• Follow food safety and hygiene protocols
• Collaborate with team members to ensure smooth operations during busy periods
• Assist in inventory management and stock rotation
• Participate in upselling and promoting special offers to customers
• Address customer complaints or concerns professionally and efficiently
• Adhere to company policies and procedures at all times
• Assist in training new team members as needed
• Contribute to a positive work environment through teamwork and communication
• Perform opening and closing duties as assigned
• Always arrive on time and ready to work
• Smile and provide friendly service to all customers
• Clearly communicate with customers and team members
• Be a team player and support colleagues as needed
• Understand and demonstrate the importance of professionalism in the workplace

Qualifications

Customer Service Representative qualifications include:

• Great attitude
• Ability to work well in a team environment
• Understands the importance of punctuality and attendance
• Good work ethic
• Quick learner
• Eager to excel
• Understands the importance of professionalism
• Basic math skills for handling cash transactions
• Physical ability to stand for extended periods and lift 10-20 pounds
• Flexibility to work evenings, weekends, and holidays
• Strong multitasking abilities
• Basic computer skills for operating point-of-sale systems
• Excellent verbal communication skills in English
• Food handler's certification (preferred)
• High school diploma or equivalent (preferred)
• Previous experience in food service or customer service (preferred)
• Must be at least {AGE} of age (or as per local labor laws)
• Must 16 / 17 years of age to start

Additional Information

We are seeking applicants that have open availability.

WEEKENDS ARE A MUST!

MUST BE ON-TIME

All your information will be kept confidential according to EEO guidelines.