Job Description

POSITION SUMMARY:

 The Total Rewards Benefits Specialist is responsible for assisting with the administration of all health and welfare benefits, including, but not limited to, medical, dental, vision, life insurance, short- and long-term disability, FSAs, COBRA Administration, and ACA Compliance in accordance with state and federal regulations.

DUTIES AND RESPONSIBILITIES:

• Responds to inquiries regarding policies, procedures, and programs.
• Assists with employee eligibility for benefits and assists employee with enrollments, changes, and termination of benefits.
• Assists with auditing and maintaining benefit deductions in the HRIS.
• Assists with development and distribution of communications pertaining to benefit programs, including but not limited to open enrollment and legally required notices.
• Assists with COBRA Administration.
• Assists with invoicing associated with benefit programs.
• Provides support for the open enrollment period and for special project work as needed.
• Answers complex employee questions, resolves issues and communicates with vendors to assure system resolution.
• Process HSA feed ensuring accurate vendor feeds and balancing against employee's accounts.
• Basic ad-hoc and weekly reporting
• Manages Benefits mailbox
• Responds to manager and associate inquiries and government agency requests
• Supports Engagement Activities for Canada & US
• Administers Canadian Benefit Enrollments and terminations
• Supports Canadian Union Administration
• Process Canadian invoices
• Processes all wire dues & Check request regarding standard and union benefit plans
• Ensures SOPs are updated for all related processes
• Effectively troubleshoot file feed discrepancies
• Performs other duties as assigned

TYPICAL KNOWLEDGE AND SKILLS:

• Possess strong problem-solving and organizational skills.
• Possess strong written and verbal communication skills.
• Proficient in various computer applications such as word, excel, PowerPoint, email, etc. UKG/UltiPro experience preferred.
• Able to handle stress, multiple tasks, and deadlines effectively.
• Able to work in a team-oriented environment.
• Able to function as part of a team yet work with minimum supervision.
• Able to handle confidential information.
• Able to adapt to changing priorities and unexpected situations
• Must be a self-starter.
• Accurate with attention to detail
• Experience in HR environments and protecting confidential information

POSITION QUALIFICATIONS:

• LEGAL AGE:  18 Years
• EDUCATION OR EQUIVALENT EXPERIENCE: Bachelor's degree in business, human resources or related field required. Equivalent experience may be considered in lieu of degree requirement.
• FUNCTION SPECIFIC EXPERIENCE: 3 or more years prior HRIS experience; 2-5 years of experience with Excel, Powerpoint.
• TRAVEL REQUIREMENTS:  Up to 5%
• SCHEDULE:  May require some nights, weekends, and holidays.

Company Description

Who We Are Brands. People. Innovation. The North American division of Lagardère Travel Retail. Paradies Lagardère brings 70 years of experience in pioneering trends, developing innovative shopping and dining options, and delivering engaging experiences for airport travelers across North America. With a retail and dining presence of 850 stores and 170 restaurants and bars in more than 100 airports, Paradies Lagardère is among the travel industry’s best in creating memorable and positive customer experiences for today’s travelers. We provide our airport, brand and supplier partners: Highly-engaged associates, prepared by our industry-leading training programs and laser-focused on delivering excellence and first-class customer service. And our recognition programs for our associates are unparalleled. A rapidly-expanding brand portfolio with local, national and international favorites, including TripAdvisor®, Brooks Brothers, NBC’s Today, P.F. Chang’s, and Chick-fil-A. We also partner with celebrity chefs such as Cat Cora and Michael Symon. From our partnership with Grab, which allows travelers to use an app to pre-order meals within airport restaurants, to the touchscreens in our TripAdvisor stores that captures the information and technology of the world’s largest travel website, we use innovation to deliver the ultimate customer experience. Paradies Lagardère also provides superior design, and award-winning store and restaurant operations and management.