Part Time CSR/Dispatcher for Plumbing Company

Mr. Rooter of Macomb

Part Time CSR/Dispatcher for Plumbing Company

Macomb, MI
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Free food & snacks

    Competitive salary

    Part time Dispatcher/Customer Service Representative for busy Plumbing company.

    A leader in the Plumbing and Sewer/Drain Industry is seeking an experienced Dispatcher to join our established team. This is an exceptional opportunity to be part of a stable company with a solid record of growth and top performance.

    This position is part-time for the afternoon shift approximately 25-35 hours per week. Typically 3:00pm to 8:00 pm

    Specific Responsibilities:

    Receive incoming calls in professional and courteous manner

    Enter call details into Service Titan

    Prioritize and coordinate the scheduling of services

    Dispatch technicians to jobs

    Close out jobs with information given by technician

    Coordinate delays in schedule with customers and service technicians

    Perform other duties as needed

    Job Requirements:

    Must be able to work in a fast-paced environment

    Minimum two years admin experience

    Strong written and verbal communication skills

    Detail-oriented with strong data entry skills

    Positive Attitude

    Team player who can work independently

    Saturday shift mandatory and two Sundays per month

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.