Benefits:

Competitive salary

Free food & snacks

Opportunity for advancement

Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and more.

As a Part-Time Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for working with customers on the phone and scheduling appointments with new and existing customers.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

Coordinate arrival schedules with customers and service technicians

Speak with customers about additional services

Manage incoming and outgoing phone calls

Schedule jobs, callbacks, and onsite estimates

Enter data into the point-of-sale system

Serve as back up to Office Manager with the occasional need to work 30-hour weeks in their absence a few times per year.

Job Requirements:

Prior experience with a home service provider is a plus

Minimum two years admin experience

Strong written and verbal communication skills

Detail-oriented with strong typing and data entry skills

Professional appearance and personality

Team player who can work independently

This position will be part-time, working approximately 20 hours per week, Monday – Friday from 1:00pm – 5:00pm.

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Window Genie® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.