Are you a friendly and reliable individual interested in joining our team as a Part-Time Front Desk Associate in Cincinnati, OH? We are in need of a committed team member to deliver top-notch service to our hotel guests. Your duties will involve welcoming guests, organizing their details, providing room keys, and handling any questions to ensure a comfortable stay. The perfect candidate will have exceptional interpersonal skills, a strong dedication to their work, and a keen focus on guest happiness. Availability on weekends is a must. If you meet these requirements, we invite you to submit your application today! Responsibilities: • Connect with the housekeeping department to ensure guest accommodations are ready • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Bookkeeping: keep accurate records of all hotel guest account information • Handle customer complaints as necessary • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Well-versed in taking telephone calls and handling stressful situations • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • High school diploma, GED, or equivalent • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • Has previous experience or working knowledge of Microsoft Office and reservation management systems • Must be able to stand on your feet for 8 hours during a typical shift Compensation: $13.50 - $14.50 hourly

• Connect with the housekeeping department to ensure guest accommodations are ready • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Bookkeeping: keep accurate records of all hotel guest account information • Handle customer complaints as necessary • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment