Job Description

We’re looking for a part time Front Desk Associate to join our thriving practice 3-4 days a week. You’ll be the first point of contact for our clients; Welcoming guests and ensuring their experience with us is positive and memorable. If you’re someone who is passionate about health+wellness, providing Excellent Customer Service and co-creating a positive and supportive environment, we would love to hear from you.

As part of this role, you’ll receive one complimentary massage every month to help you become familiar with our business - and focus on your own wellness!

Pay range: $16-20 per hour (W-2 Employee)

Days needed: Tuesday, Wednesday, Thursday & EO Saturdays

Potential opportunity to pick up additional hours

What you’ll do

Be our Voice

• You’ll welcome our clients to our Boho style, serene setting with a smile
• Impress them with your helpful nature as you answer their calls, email, and texts.
• Share your newfound expertise about our therapists, services and products with them, and help us resolve any concerns they might have.

Dig the Details

• You’ll ensure outstanding client satisfaction by managing all the important things.
• Schedule appointments with our therapists.
• Check in clients & process payments.
• Maintain Accurate contact information and service history for all our clientele.

Keep us Organized

• You’ll play an integral part in the zen of our space, and our therapists, by keeping our office running smoothly.
• You’ll help us monitor inventory levels, order supplies, and help keep our office tidy to provide a professional and welcoming atmosphere for clients.

Keep Growing

• You’ll have opportunities to assist with marketing and promotional activities, planning off-site events, and hosting culture-building activities for our team. You’ll also receive one 60-min massage per month, at no cost, to help you get to know all our practitioners better!

Qualifications

• Available Tuesday, Wednesday, Thursday (afternoon-evening) & EO Saturdays hours vary (11:30-6pm)
• High school diploma or equivalent
• Strong customer service experience (1+ year)
• Must Have working knowledge of Google Suite & Square checkout
• Must have prior scheduling experience
• Must Be comfortable w/client outreach; Calls, texts & emails
• A passion for health & wellness
• Courteous, professional demeanor (tattoos and piercings okay)
• Holds a safe space for people of all ages, genders, and races
• Bilingual a plus!

Additional Information

We strive to provide our team members with a safe, healthy, supportive work environment. Come meet our established practitioners and become one of the family!

Benefits

• One free massage monthly (up to level 4)
• Periodic raises based on achievable parameters
• Potential opportunity to add hours in the future
• Clean, bright space with great vibes
• Convenient location
• Discounts on massages and products
• Quarterly check-ins
• Opportunities for advancement
• Strong focus on inclusion and diversity

Live Love Relax is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, and local laws.