Part-Time Hotel Front Desk

Hampton Inn & Suites Downtown Spokane

Part-Time Hotel Front Desk

Spokane, WA
Part Time
Paid
  • Responsibilities

    Part-Time Hotel Front Desk - Breakfast Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Benefits • Medical, Dental, and Vision available depending on hours worked • Paid Time Off based on length of service and average hours worked • 7 Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day (All Team Members are eligible for holiday benefits) • 401k program available after 1 year of employment • Go Hilton (Team Member Travel Discount) Responsibilities: • Bookkeeping: keep accurate records of all hotel guest account information • Field customer complaints when necessary • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Assist with serving breakfast and cleaning the area after breakfast is closed • Will need to be a morning person who is on time and happy at early hours • Must be able to get a WA state food handler license Qualifications: • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • High school diploma, GED, or equivalent • Well-versed in taking telephone calls and handling stressful situations Compensation: $16.50 - $17 hourly

    • Assist with serving breakfast and cleaning the area after breakfast is closed • Will need to be a morning person who is on time and happy at early hours • Must be able to get a WA state food handler license