Part Time Sales Associate Position Also Known As: Customer Service Representative (CSR), Visual Communications Specialist (VCS), Inside Sales Associate

Job Summary

FASTSIGNS of East Brunswick is looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach. FastSigns in a national franchise leader in designing, producing, and installing signs and other visual communications.

This is a part time position Wednesday-Friday 9am - 5:30pm with occasional additional hours.

Our ideal Part Time Sales Associate is a detail oriented, outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for sales activities within the FASTSIGNS center and will serve as the first point of contact for walk-ins, emails, and telephone customers.

Responsibilities and Duties

The Part Time Sales Associate sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products

Answer customer phone calls and respond to emails

Prepares estimates and establishes/maintains estimate follow up procedures

Maintains sign installation schedule

Follows up on new leads and referrals resulting from telephone, marketing, and email activity

Demonstrates the ability to carry on a business conversation with customers

Communicates with customers on order status and changes in the production and installation schedule

Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.

Helps as needed with reports, closeout, invoices, and required paperwork

Identifies and resolves customer satisfaction issues

Establishes and maintains effective team relationships with all support departments

Follows all company policies, procedures, and business ethics codes

Qualifications and Skills

Masterful organizational and time management skills

Strong verbal and written communication skills

Experience working under pressure with multiple tasks/projects

Proficient computer, internet, and social media skills

Basic math skills

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.