Benefits:
Competitive salary
Employee discounts
Flexible schedule
We have an immediate opening for a Part-Time Customer Service Representative at our PostNet West Ashley location.
TO APPLY FOR THE POSITION: Send your resume to sc112@postnet.com with the subject line: Part-Time Customer Service Position
Part Time Hours Breakdown:
Five days per week (20-30 hours per week)
2 to 3 Saturdays per month
11:30am to 4:00pm on weekdays
10:00am - 2:00pm on Saturdays
Closed every Sunday
Closed on all major holidays
No night shifts
Our full hours are Monday-Friday 9:00am - 5:00pm and Saturday 10:00am - 2:00pm.
This position's responsibilities include answering phones, filing, printing, and assisting our customers with their packaging & shipping needs, plus additional clerical/store duties as needed. We are looking for an Associate that thrives in a fast-paced environment. This position also requires careful attention to details while frequently shifting your focus between customers and new orders. The perfect candidate would be a super-fast thinker/talker/mover that is also able to memorize many details very quickly. If you are an individual with an upbeat personality that can stay focused and effective in a very busy retail/production environment, you may be the person we are looking for!
WHAT WE PREFER FOR YOU TO BRING TO THE TABLE:
Previous customer service or sales experience in a retail environment
Exceptional customer service skills
Ability to translate customer requirements into final products or services
Assist in handling customer complaints and problems in a professional manner
Multitasking – must have the ability to simultaneously process multiple tasks
Effective verbal and written communication skills
Strong attention to detail
Outstanding time management and organizational skills
Valid driver’s license required/Reliable Transportation
Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
Notary Public certification (will be provided if needed)
WHAT WE EXPECT OF YOU:
Assists customers with shipping and packaging services, printing estimates/orders, and other services offered at PostNet
Assists customers with their product and service needs in person, through email, and by phone
Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
Opens and closes the center, cash register, and other center systems
Assists management in maintaining, ordering, and stocking inventory
Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
PHYSICAL AND SAFETY REQUIREMENTS:
Must be able to stand behind a sales counter for extended periods of time
Must be able to lift at least 50 pounds
Must be able to communicate clearly with customers by email, by phone, and in-person
Benefit/Perks
Competitive Compensation
Flexible Scheduling
Collaborative uplifting team spirit
Career path development
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.