We are seeking a dynamic Arlo Grey Server to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
Must possess a full knowledge of menu items, their ingredients and preparation techniques
Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
Clear, mark and take ownership of table maintenance and resetting
Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction
Follows alcohol awareness procedures and policies
Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity
Assist coworkers in any task necessary to ensure a great environment for guests and coworkers
Possess expert knowledge of all food and beverage aspects of the restaurant
Participate in scheduled departmental and administrative meetings as requested
Core Competencies
High School diploma or general education degree (GED)
Two (2) years related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: POS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
About our Brand
More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.