AFC Urgent Care Rockville is seeking a friendly and organized Medical Receptionist to join our team!
Benefits/Perks
Extensive training provided
Great opportunities for career advancement
Great small business work environment
Flexible scheduling
Paid time off
Health insurance
Dental insurance
Vision insurance
Retirement benefit
Recognition and rewards/bonuses for high performance
Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis since 1982. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent.
Previous medical clerical experience beneficial
Familiar with medical terminology
Basic computer knowledge, e.g., Microsoft Office
Bilingual beneficial