Full time Medical Receptionist

American Family Care Rockville

Full time Medical Receptionist

Rockville, MD
Full Time
Paid
  • Responsibilities

    AFC Urgent Care Rockville is seeking a friendly and organized Medical Receptionist to join our team!

    Benefits/Perks

    Extensive training provided

    Great opportunities for career advancement

    Great small business work environment

    Flexible scheduling

    Paid time off

    Health insurance

    Dental insurance

    Vision insurance

    Retirement benefit

    Recognition and rewards/bonuses for high performance

    Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis since 1982. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. The specific job duties and benefits can vary between franchises.

    Job Summary

    To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

    Responsibilities

    Prepare the clinic for opening each day

    Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards

    Register patients, update patient records, verify insurance accurately and timely, and check patients out

    Determine, collect, and process patient payments and address collection and billing issues

    Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

    Balance daily patient charges (cash, check, credit cards) against system reports

    Complete closing procedures by preparing closing documentation and submitting required reports

    Maintain complete and accurate documentation

    Other duties and responsibilities as assigned

    Qualifications

    High School graduate or equivalent.

    Previous medical clerical experience beneficial

    Familiar with medical terminology

    Basic computer knowledge, e.g., Microsoft Office

    Bilingual beneficial