Benefits:
401(k)
Paid time off
Vision insurance
Dental insurance
Health insurance
Tuition assistance
THE ORGANIZATION HACE is a national non‐profit organization dedicated to the advancement of Latino professionals. Since 1982, HACE has served as a resource for Latinos in the workplace and a source of expertise and insight for employers in attracting, retaining, and developing Latino talent. HACE champions Latino professionals and their advancement in the workplace in partnership with employers and educational institutions. We serve Latino professionals and students throughout the U.S. Visit www.HACEonline.org for more information.
POSITION HIGHLIGHTS The Partnership Engagement Manager will grow and strengthen HACE's national network by delivering excellent customer service and engagement to corporate partners and HACE members nationally. Incumbent will be responsible for account management, membership development, and overseeing the day-to-day aspects of our corporate partnerships, working closely with the marketing staff and program managers.
Ability to travel as needed, up to 20%, this position will be required to travel with advanced notice
KEY RESPONSIBILITIES
Account Management: • Manage accounts of all sizes (between 30-50 accounts) including managing deliverables, providing KPIs, managing partner input and feedback for all projects
• Develop a thorough understanding of the partners’ position in the market, their product/service, points of difference and competitive landscape
• Build and maintain strong relationships with key decision-makers and stakeholders within existing partnerships.
• Conduct monthly meetings (or more frequently as requested) with clients, to manage deliverables and expectations, and encourage relationship-building opportunities
• Develop and maintain strategies for talent acquisition, retention, and development for all assigned partner accounts
• Monitor Career Center database accounts for all assigned partners, help troubleshoot any issues when needed
• Generate/create and deliver quarterly (more frequently if requested) reports to corporate partners outlining engagement, branding, and recruitment outcomes.
• Develop metrics, measurements, and surveys to track the impact of HACE’s services
• Manage and record day-to-day partner communication via CRM platform and timely delivery of all projects
• Work collaboratively with other agency departments to ensure engagement and smooth delivery of program, marketing, and relevant events
• Leverage HACE website, LinkedIn, and e-commerce technology to engage employers and
increase their visibility •Attend partner and community events in order to recruit and connect with members
Business Development:
• Identify and develop new fundraising and partnership opportunities through proactive prospecting, lead generation, and relationships.
• Stay up-to-date with industry trends, market developments, and competitor activities
Administrative Responsibilities:
• Collaborate with HACE staff, Board of Directors, Auxiliary Board and Volunteers in developing protocols with fundraising prospects
• Contribute to the execution and planning of HACE program training sessions and key events when applicable
• Help to develop compelling marketing messages and campaigns
• Serve as a representative of HACE at fundraisers, professional networking events, relevant conferences and college campuses
QUALIFICATIONS
• Bachelor’s Degree in business or related field and 3+ years of account management experience, business development, and consulting; Talent Acquisition or DEI experience a plus.
• Bilingual in Spanish and English strongly preferred.
• Demonstrated ability in managing customer relationships and community programs.
• Passionate about empowering Latino community, and creating more inclusive, diverse organizations.
• Proven ability in handling multiple tasks in a fast-paced environment, comfortable with minimal direction, entrepreneurial, proactive spirit, like to build things.
• Seek perspectives from and contribute to considerations of colleagues in other areas of responsibility such as sales, programs, marketing and organizational strategy.
• Have experience working closely with senior leadership, with strong communication and presentation skills.
• Exceptional customer relationship skills, with strong project management and execution skills.
• Excellent verbal, written, and interpersonal communication skills.
• Familiarity with CRM and/or HubSpot or willingness to learn.
• Demonstrated experience with online application tools and social media.
• Position is remote but may require domestic travel, 15-25%, flexibility to attend early morning, evening and weekend events.
Agency Benefits: Medical, Dental, Vision, 403(b) Match, PTO, Sick Time, Tuition Reimbursement, and 12 paid holidays, Public Service Loan Forgiveness
Salary Range: $50,000-$65,000
Reports to: HACE’s Director of Partnerships & Strategic Initiatives
HACE is an equal opportunity employer committed to building high-performing teams that mirror the
communities we serve.
This is a remote position.