Benefits:

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Job Summary

Aztec Airways, located at the Ft. Lauderdale International Airport (FLL), has a full-time and part-time positions available for an enthusiastic individual; team-oriented who is available to start immediately. Applicant MUST be available to work weekends & holidays.

Performs check-in, passenger service, terminal duties in preparation, charters and customer services .

General Accountabilities

Prepare and coordinate passengers check-in, including document verification and passenger/baggage weights.

Prepare pilot’s package with the flight documentation

Assists with carry-on items and pets.

Assists passenger with parking accommodation if needed.

Performs or assists in the performance of all safety, passenger service, and terminal duties.

Provides leadership, direction, and assistance during an emergency including but not limited, or unusual incidents such as delayed flights and severe weather conditions.

Collects payment for additional fees and accounts for receipts.

Informs of hazardous materials regulations; communicates information to passengers and pilot.

Quote charters and provide customer support.

Maintains knowledge of information pertinent to the job including but not limited to all special promotions and new procedures.

Successfully completes all initial and recurrent training programs.

Completes all required paperwork and reports in a timely and efficient manner.

Performs all work in accordance with established regulations, guidelines, procedures, and performance standards.

Performs other related duties as assigned by management.

Job Qualifications

2-3 years on flight operation and dispatch experience

Must have own transportation and a valid Florida Driver’s License

Prefer 1-2 experience with Takeflite software

Must be able to work weekends and holidays

Must be well-groomed and present a professional appearance.

Skills

Commitment to excellence and high standards.

Excellent command of the English language; written and oral communication skills.

Bilingual skills are a plus.

Ability to manage priorities and workflow.

Computer skills to adequately handle scheduling and check-in software.

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Ability to work independently and as a member of the team with a positive, can-do attitude.

Excellent customer service skills, both in-person and proper telephone etiquette.

Good judgement with the ability to make timely and sound decisions.

Ability to understand and follow written and verbal instructions.

Ability to understand any and all safety requirements and cautions.

Demonstrated competence in reacting to and handling emergencies.

Ability to effectively communicate with people at all levels and from various backgrounds.

Ability to effectively present information and respond to questions