PASTRY MANAGER
The job description of a pastry manager in a production facility is to oversee the day-to-day operations of the pastry department/bakery, ensuring the production of high-quality baked goods, managing staff, maintaining inventory, and delivering excellent customer service. This role requires strong leadership, organizational skills, and a passion for baking. As a pastry manager, you will be part of a small energetic team who pride themselves on preparing the products they are baking and providing the highest levels of customer service.
Key Responsibilities
o Oversee the daily production of pastry/baked goods, ensuring quality and consistency.
o Develop and implement standard operating procedures (SOPs) for baking processes when needed.
o Manage opening/closing procedures for all shifts, ensuring the pastry department is ready for business and properly secured at the end of the day.
o Recruit, train, and supervise pastry staff.
o Create work schedules, assign duties, and monitor staff performance.
o Foster a positive and productive work environment, addressing any issues or conflicts that arise.
o Monitor inventory levels of ingredients, packaging, and supplies, placing orders as necessary to avoid shortages.
o Conduct regular inventory checks and manage waste to minimize costs.
o Maintain relationships with suppliers.
o Ensure all products meet company standards for taste, appearance, and freshness.
o Implement quality control checks throughout the baking process.
o Address any customer complaints or feedback regarding product quality.
o Ensure the pastry department complies with all health and safety regulations, including food safety standards.
o Conduct regular inspections to maintain a clean and safe working environment.
o Provide training staff on proper hygiene and safety practices.
Requirements:
Proven experience as a pastry/bakery manager or in a similar role within the food industry for at least 3 years.
Strong knowledge of baking techniques, recipes, mixes, and food safety standards.
Excellent leadership and team management skills.
Strong organizational and time management abilities.
Exceptional communication skills.
Ability to work in a demanding environment and handle stress effectively.
Flexibility to work early mornings, night shifts, weekends, and holidays as needed.
Education: A degree in Culinary Arts, Business Management, or a related field preferred.
Certification in food safety is a plus.
Essential Physical Demands:
Ability to bend and lift 50 lbs.
Ability to stand on your feet for extended periods of tim
Summary of Benefits:
Medical Insurance
Dental/Vision Coverage
Long Term/Short Term Disability
Employee Life Insurance and Accidental Death & Dismemberment
Paid Time Off
Other Great Perks (Free Bread, EAP, store discounts, meal discounts)