Benefits:

Free chiropractic/physical therapy

Simple IRA

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Ensures the timely collection of payments from patients and insurers through accurate billing, collections and appeals processes.

Duties/ Responsibilities

Proactively prepares patient appointments with updated insurance, PA’s, referrals, credits, balance due and any other information that is necessary for front desk, CA’s and doctors to know for each appointment.

Reviews patient charges for accuracy and completeness (e.g., ICD10 and CPT coding, modifiers, pre-authorizations and referrals) and triages issues before submitting for payment.

Submits accurate and timely insurance claims.

Proactively monitors, identifies and resolves any insurance claims to fix in a timely fashion.

Seeks out and collaborates with Business Office Manager and IOC staff to implement workflow, procedure and policy improvements to enhance the patient experience and smooth operations.

Communicates effectively and professionally with patients, providers, insurers, adjusters, attorneys and others on billing-related issues.

Complies with relevant patient privacy and billing regulations, including HIPAA, Medicare, and state and federal guidelines.

May provide back-up support to Front Desk team, as needed.

Skills:

Strong customer service skills with a friendly smile and positive attitude

Experience working in a medical office setting.

Proficiency in using computers.

Attention to detail.

Knowledge of medical insurance

Benefits:

Full time

PTO

Holidays

Free chiropractic/physical therapy

Competitive salary

Medical/Dental insurance

Uniforms

Simple IRA

Schedule: Mon-Fri 8:30am-5pm. Friday-Monthly staff meetings @ 7am

Education: High school or equivalent

Experience:

Customer Service (Required)

Insurance knowledge (Preferred)

Medical Office experience (Required)

Work Location: In Person

Edina, MN * Some travel to St Paul location on occasion may be needed.