Patient Account Representative

Physical Rehabilitation Network

Patient Account Representative

Oklahoma City, OK +1 location
Full Time
Paid
  • Responsibilities

    Position: Medical Collector

    Schedule: Full Time (40 hours/week) 

    Location: Remote  

    Pay: $17-19/hr, based on experience and state

    About the Role:

    Join a fast-growing PT clinic network, supporting billing and collections from home. As a detail-oriented Medical Collector, you’ll manage claims, address inquiries, resolve account issues, and follow up on denials.

    Job Duties:

    • Timely follow up and resolution on claims with all Payors for unpaid, underpaid, or denied claims
    • Resolve denials and submit appeals
    • Respond promptly to billing inquiries from patients and insurance companies
    • Work open Credits on the A/R
    • Work with clinics to identify and resolve issues regarding outstanding account balances
    • Utilizes the most efficient resources to secure timely payment of open claims
    • Research assigned correspondence and takes necessary action to resolve requests
    • Ensures daily accomplishments contribute toward company goals for A/R

    Benefits:

    • Health, dental, and vision insurance
    • 401(k) with employer match
    • Paid time off
    • Flexible work-from-home setup

    Requirements:

    • 2 years of medical accounts receivable experience required
    • 1 year of resolving payor denials required
    • Understanding of medical claims processing
    • Experience with insurance systems
    • Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
    • Ability to read an Explanation of Benefits
    • Knowledge of medical terminology

    About Us:

    Physical Rehabilitation Network (PRN) supports 200+ PT clinics across 16 states, focusing on operational support to allow therapists to provide the best patient care.

  • Locations
    Saint Louis, MO • Oklahoma City, OK