Benefits:

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

About the Role:

We are seeking a Patient Care Coordinator to join our team at Oceanside Physical Therapy in Dover, NH. As a Patient Care Coordinator, you'll compassionately guide new and established patients through the scheduling needs of their Plan of Care. Gathering the accurate information needed to successfully build a complete patient record is essential to the success of this role. You will utilize resources such as referrals and leads to navigate the delicate balance of patient care and maximizing schedules always prioritizing patient care. Attention to detail is a must.

The Patient Care Coordinator plays a crucial part in ensuring our patients receive the best care and support during their time with us. This is a hybrid role once fully trained offering a flexible 30-40 hours a week schedule.

Responsibilities:

Manage patient appointments and scheduling

Evaluate new patients to match with a physical therapist

Assist with patient intake and paperwork

Provide excellent customer service and support to patients

Monitor provider schedules to fill vacancies and maximize availability

Liaise with billing for insurance issues and authorizations

Answer phones

Requirements:

Previous experience in a healthcare or customer service role

Strong organizational and communication skills

Knowledge of medical terminology and insurance processes

Ability to work well in a fast-paced environment

High school diploma or equivalent

About Us: At Oceanside Physical Therapy, we offer an integrated, holistic approach to whole body health with a pelvic focus. Pelvic floor physical therapy treats disorders and injuries of the pelvic floor muscles. These muscles support the bladder, bowel and reproductive organs of all genders and require an empathetic ear to successfully match the patient with the appropriate therapist.

Oceanside Physical Therapy has been providing holistic care to the Seacoast community for over 15 years. Our dedicated team is committed to helping our patients recover and thrive. We offer a supportive and collaborative work environment for our employees.

Flexible work from home options available.