Thanks for checking out of our Patient Care Coordinator job post. We are an award winning, one-on-one, manual therapy-based physical therapy clinic located in Fort Worth, Texas. In this role you’ll be working to follow up on the leads coming into our office, help with marketing strategy/efforts (via Facebook, YouTube, Website, Infusionsoft, calls, text messages), schedule appointments, complete inventory, field questions, follow-up on inquiries, calling past patients, send out information packages, and assist in maintaining the integrity of the company’s database. Responsibilities: • Work as a team to pick up any task needed (regardless of job description) • You will be working with insurance • Help the team meet their goals of helping patients stay on their plan of care (meet objections) • Help with marketing tasks/calling patients to check on them Qualifications: Preferred: • 1 Year of Customer Service • You must be a team player and be good at multitasking • This position is multi-faceted and you must be willing to learn new tasks as they come up • You must be detail-oriented • Available to work 9am - 6pm or 10am - 7pm • You enjoy being around people and can hold meaningful conversations with folks you may not know for longer than 20 minutes • You're thoughtful and thorough - you can answer people's questions in a way that increases the likelihood of them becoming a client • You are alert and aware - you're good at recalling names, faces, and personal details - so that our clients always feel welcomed and remembered • You know what it means to provide a warm, welcoming, and world-class greeting and experience for clients • You have excellent organization and planning skills - you know how to manage schedules and re-prioritize your time so that you can focus on key priorities - without the need for micro-management • You follow through on commitments. You live up to verbal and written agreements without constant reminders • You have the ability to quickly and proficiently understand and absorb new information • You're pro-active and resourceful. You bring new ideas to the company, do things without being told, and can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negative Compensation: $18 - $21 hourly

• Work as a team to pick up any task needed (regardless of job description) • You will be working with insurance • Help the team meet their goals of helping patients stay on their plan of care (meet objections) • Help with marketing tasks/calling patients to check on them • May require some driving as needed