Painless Pregnancy is seeking a dedicated Patient Care Coordinator to join our compassionate team. As a vital liaison between patients and healthcare providers, you will play a crucial role in ensuring a seamless and comforting experience for our patients. Your attention to detail and exceptional communication skills will be key in coordinating appointments, providing information, and addressing patient inquiries with empathy and professionalism. At Painless Pregnancy, you will be a valued supportive team member prioritizing patient care and satisfaction. With a competitive hourly salary of $20, you have the opportunity to contribute to a positive impact on expecting mothers' lives from the comfort of your remote workspace. Responsibilities: • Develop and maintain positive relationships with current pregnant and postpartum clients • Respond to client inquiries and resolve any issues promptly and professionally • Assist clients with questions regarding membership benefits and scheduling needs • Empathize with and provide emotional support to clients dealing with pregnant and postpartum struggles • Encourage clients to utilize our wellness services • Communicate with clients via phone, email, and text • Collaborate with other team members to provide exceptional customer service • Maintain accurate client records and update the CRM system as necessary Qualifications: • 2+ years of experience in customer relationship management • Full-time availability • Strong communication skills, both written and verbal • Ability to build and maintain strong relationships with clients • Experience with CRM systems • Problem-solving skills and the ability to work well under pressure • Experience in the healthcare or wellness industry preferred • Empathy and compassion for engaging with pregnant and postpartum issues Compensation: $20 hourly

• Develop and maintain positive relationships with current pregnant and postpartum clients • Respond to client inquiries and resolve any issues promptly and professionally • Assist clients with questions regarding membership benefits and scheduling needs • Empathize with and provide emotional support to clients dealing with pregnant and postpartum struggles • Encourage clients to utilize our wellness services • Communicate with clients via phone, email, and text • Collaborate with other team members to provide exceptional customer service • Maintain accurate client records and update the CRM system as necessary