Job Summary

At The Healthy Family Chiropractic & Massage, we are dedicated to providing top-notch patient care in a supportive and welcoming environment. Our team is passionate about helping families achieve their health and wellness goals through chiropractic care and massage therapy.

Position Overview We are seeking a friendly and organized patient coordinator to join our dynamic team!

As the patient coordinator for our thriving office, you will be the first point of contact for our patients. You will greet patients by their first name as they arrive, manage scheduling and book appointments, answer phone calls, help patients complete their new patient paperwork, take and understand insurance information, and make sure all the patients needs are met while in the office. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking in a fast paced environment.

Responsibilities

Scheduling and manage patient appointment efficiently

Greet patients warmly by their first name and ensure a positive experiance

Ensure all patient documentation is complete and organized

Answer phone calls and address patient inquiries

Check patients in and out of the office, collecting payments, and handling insurance information

Multitask in a fast paced and continually growing environment

Communicating within the team to maximize patient care

Qualifications

Two or more years of customer service experience is preferred

Friendly demeanor and a genuine caring attitude towards patients

Organization is a must

Ability to work collaboratively as a part of a team

Previous experience as a receptionist is preferred

Excellent communication skills with a focus on customer service

Strong work ethic and positive attitude

Familiar with computers

Excellent multi-tasking skills

If you are passionate about helping others and want to be a part of a dedicated team, we would love to hear from you.