****Voted one of the best companies to work for by Modern Healthcare Magazine:

**** Valley Vista Nursing and Transitional Care is an award winning family company providing healthcare services including skilled nursing, assisted living and senior living communities.

We believe that seniors are extraordinary people. Their lives are filled with achievements, contributions and wisdom. They have raised families, served their communities and country, lived history and ultimately set the stage for us. We are honored to provide their care, as they make the transition to the golden years, and when it becomes more challenging to care for one’s self. From a short-term rehabilitation stay to long term nursing care, each of our clinical programs are designed to reduce hospitalizations so our patients can focus on achieving their individual care plan goals whether it’s returning home or staying with us for their long term care needs

Our commitment to superior quality of life is evident when you visit our family of centers. At our care center you will meet compassionate and professional team members who understand that finding the right skilled nursing setting and long-term care option could be difficult and confusing and are wanting to make a difference by providing the utmost care to genuinely help our patients and the community around them. If this sounds like a great fit for you, we would love to have you join our wonderful team!

**Compensation & Benefits: **

• As a growing and essential company, we have many opportunities for growth and development within the medical industry and are committed to providing the resources and training you need.
• Pay is market competitive and negotiable based on your experience.
• Full-time employees will be eligible for a variety of comprehensive medical, dental, and vision insurance plans.
• Full-time employees will be eligible for Tuition Assistance.
• 401K.

_The anticipated pay range for candidates who will work in California is _$19.00 to $20.00 hourly _. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. _

We are looking for full-time Patient Liaison.

Responsibilities include:

• Act as a bridge between residents, families, and facility staff to communicate concerns, requests, and feedback effectively.
• Conduct regular check-ins with residents and their families to proactively identify and resolve concerns or issues.
• Advocate for residents by coordinating with interdisciplinary teams to ensure personalized care plans are understood and followed.
• Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission. Emphasizes financial arrangements and responsibilities.
• Document and track resident concerns, complaints, and resolutions to identify trends and recommend process improvements.
• Develop and implement programs or initiatives to enhance resident satisfaction and engagement.
• Facilitate resident and family meetings to address concerns, provide updates, and support open communication.
• Perform other related duties as required.
• Attends all Center or Company required in-services and meetings.

Qualifications:

• Previous experience with geriatric population or in long-term care setting strongly preferred.
• High School diploma or equivalent required; AA or Bachelor's degree preferred.
• Ability to represent Company in an ethical and professional manner and to maintain accountability.
• Must be able to relate to and work with physically and/or mentally ill, disabled, elderly, emotionally upset, and at times hostile people within facility and treat them with respect and consideration regardless of their cognitive or functional level.

Submit your application and join our award-winning team!

We are an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

INDHP