Who We Are: Partners In Care, an independent 501©3 nonprofit, is the largest and oldest provider of home health, palliative care, and hospice services in Central Oregon. Our dedicated team of over 200 employees and approximately 150 local volunteers serves patients and families across a 10,000-square-mile area, including Deschutes, Crook, and Jefferson counties. With a culture of kindness, respect, and learning, we value diversity and prioritize the well-being of our employees, volunteers, patients, and families.
Why Work for Us? Partners In Care is a leading hospice provider committed to delivering compassionate, patient-centered care. With a rich history of serving our community, we prioritize excellence, empathy, and collaboration. Our interdisciplinary team works together to enhance the lives of patients and their families during challenging times.
Location: Bend, Oregon.
Schedule: Monday-Friday, Full Time (40 hrs per week).
Compensation:
$22.61-$36.13 per hour (DOE).
What You Get to Do: Join our hospice team as a Patient Resource Navigator. You'll support patients, families, and our social worker team by providing nonclinical case management and connecting them with community resources. Collaborate with various departments and community agencies to address the psychosocial needs of hospice patients and their families.
Establishes and maintains positive working relationships with current and potential patients and referral sources.
Acts as a liaison between the patient, family/caregivers, clinical team, and providers in coordinating care as guided and directed by the interdisciplinary team.
Serves as a resource for patients and/or their families to educate them about various services and programs.
Accurately documents all care and information in the electronic medical record.
Effectively collaborates with all interdisciplinary team members, including the family and support systems.
Advocate for patients, interacting positively with various community and healthcare representatives.
Coordinates an array of services designed to support patients, including but not limited to caregiving, housing, transportation, and meals.
Addresses barriers to care, coordinate with outside resources and collaborates with the interdisciplinary team to meet the goals of care for the patient.
Provides services to patients and families, both face-to-face and telephone, based on needs and changes in the patient’s health status.
Prepares for, attends, and facilitates bi-weekly Hospice Interdisciplinary Team (IDT) meetings.
Supports the bereavement department with administrative tasks.
Required Skills & Qualifications:
Must possess a high school diploma or equivalent.
Bachelor’s degree or equivalent experience.
One year of home health/ hospice care experience is preferred.
Demonstrates excellent observation, verbal, and written communication skills.
Case management experience preferred.
Knowledge and understanding of support resources in Central Oregon are preferred.
Experience/understanding of psychosocial issues related to illness and end-of-life care.
Ability to work independently and collaboratively within an interdisciplinary team.
Compassion, empathy, and dedication to patient care.
Ability to pass a background test, drug screen, and TB test.
Current automobile insurance, a valid Oregon driver’s license, and reliable transportation are required for those working in the field.
Company Perks:
Two medical, dental, and vision plans; insurance starts on the 1st of the month following the hire date!
Generous paid time off.
$25,000 life insurance policy.
Short and long-term disability.
403b retirement savings with employer match, no vesting required!
Employee Assistance Program
Voluntary benefits: Legal Shield, AFLAC & MASA Transportation.
Working for Partners In Care, a community-based nonprofit organization, may make you eligible for the Public Service Loan Forgiveness Program.