Benefits:

401(k)

Health insurance

Paid time off

Vision insurance

Job Summary

We are seeking a friendly, compassionate and service-oriented Patient Service Representative to join the physical therapy team at our Exton clinic. As a Patient Service Representative, you will be the first point of contact for our clients. You will greet patients as they arrive, answer phone calls, schedule appointments, verify patient benefits/process authorizations and collect patient payments. The ideal candidate has a cheerful disposition, excellent communication, computer skills, and is capable of multitasking.

Must be willing to work clinic hours: Monday and Wednesday 12:00pm - 8:00pm Tuesday and Thursday 8:00am - 4:30pm Friday 8:00am - 3:00pm

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls, schedule appointments, verify patient benefits

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attends to the needs of patients and other staff members

Qualifications

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills