In this position, you will assist the Patient Services Assistants staff with daily operations such as resolving non-clinical operational issues, including patient schedules, patient flow, and patient relations with efficiency and professionalism. You will be over the education and training of staff to ensure effective orientation and mentorship, as well as fostering continuous professional development within the patient services team.

To be successful in this role, you must possess the following knowledge, skills, and abilities:

1. Possesses work related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, technical or health care related knowledge frequently acquired through on-the-job training.

2. You are expected to learn and maintain higher level skills in addition to the basic training of a patient services coordinator.

3. You are expected to learn and maintain basic and department-specific understanding of insurances, and how to identify and apply them in the patient electronic medical record.

4. Demonstrate understanding of consent for care by ensuring representation for the patient and that paperwork is completed accordingly.

**Our Work Environment:
** Grace Health is an organization that welcomes the community with open arms and embraces every patient. We embody a servant's heart, showing concern for others and putting the needs and interests of our patients first. We believe that by engaging our patients, we are empowering them with knowledge, abilities, and the willingness to make decisions that will help benefit them in their lives.

Grace Health strives to radiate positive energy to be a place where patients and staff experience the feeling that they are the most important person here and look forward to coming in every single time.

Grace Health is committed to the highest business and personal ethics and integrity standards, doing good to others while doing no harm. As we continue to improve the quality of our services and operations, we will maintain our core values and reputation for integrity, honesty, responsibility, fairness, respect, compassion, teamwork, and trust.

Benefits

• Medical, vision, dental, life, and disability insurance
• 401K match
• 8 paid holidays
• Generous PTO accrual
• Employee wellness program focusing on physical, mental, and financial wellness

Requirements

• High school graduate or GED
• One year of work experience in a medical organization preferred
• Flu Vaccine (October-April)