Patient Services Representative Bilingual
Benefits:
Paid holidays
403(b) with company match
Dental insurance
Health insurance
Paid time off
Vision insurance
The PSR provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH’s main line, routing calls to appropriate staff, making appointments for the health center and providing basic information. When functioning in the role of front office reception, the PSR directs patients to the proper service, performs patient intake and assessment, provides check-out services, collects and records fees, and provides patient services (appointments and inquiries).
High School Diploma or equivalent required
Bilingual English/Spanish required
Computer experience required. Excel, Word, EHR preferred
Medical or healthcare office setting experience preferred
Current Driver’s License (PA, MD, or DE)