Patient Services Representative Bilingual

LCH Health and Community Services

Patient Services Representative Bilingual

Kennett Square, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid holidays

    403(b) with company match

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    The PSR provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH’s main line, routing calls to appropriate staff, making appointments for the health center and providing basic information. When functioning in the role of front office reception, the PSR directs patients to the proper service, performs patient intake and assessment, provides check-out services, collects and records fees, and provides patient services (appointments and inquiries).

    High School Diploma or equivalent required

    Bilingual English/Spanish required

    Computer experience required. Excel, Word, EHR preferred

    Medical or healthcare office setting experience preferred

    Current Driver’s License (PA, MD, or DE)