Benefits:
From $15/hr. Based On Experience
Only candidates selected for more information or interviews will be contacted.
This is a part time, PRN (as needed) position.
General Summary of Duties: Coordination of patient care includes, but not limited to, patient scheduling and insurance verification. As a member of SouthernMED's Patient Services Call Center Team, the position's primary focus is to ensure a positive patient experience by demonstrating quality customer service skills when answering a high volume of phone calls on a daily basis.
Major Responsibilities
Answering phone calls and scheduling patient appointments for 30+ providers located at eleven (11) pediatric offices in SC
Verifying insurance on various websites and portals
Communication to sites regarding patient care
Filling in for front desk employees at various sites as needed
Job Requirements
High school diploma or equivalent
Experience in a medical setting preferred
Professional phone etiquette is a must
Professional and courteous demeanor is a must
Ability to multitask in a fast-paced environment
Strong written and verbal communication skills
Bilingual skills are preferred, but not required
Call Center experience is preferred, but not required