Job Description

Our Organization is seeking an energetic, motivated, customer service professional.

In this role, the incumbent will register patients by obtaining demographic, insurance, and medical information and collecting co-pays and deposits. Effectively completes a variety of goal-oriented departmental tasks that will require adaptability, attention to detail and efficiency.

Essential Duties

• Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing.
• Inputs patient registration information into computer system and verifies accuracy of data entered.
• Prepares required forms for signature by patient or family member.
• Requests and collects co-pays and deposits, and issues receipts at time of payment.
• Discusses financial arrangements with incoming patients and/or family members and explains billing and collections policies.
• Communicates with medical/clinical personnel regarding patient access, inter-facility transfers, reimbursement issues, authorization requirements, etc.
• May verify patient insurance coverage and obtain and track authorizations for procedures to be performed.

Insurance verification

Pre-quthorizaiton of procedures

Qualifications

• High School diploma or GED equivalent
• Typically requires one (1) year experience in an office/administrative environment.

• Bilingual ( English and Spanish) required
• Requires a valid Texas Driver's License, appropriate driving record and auto
liability insurance that meets the minimum required by State of Texas statute.
• Mental and physical health sufficient to meet the demands of the position.
• Must be able to adhere to all client related policies and procedures
including confidentiality.

Skills

• Demonstrated human relation and effective communication skills a must
• Experience with EMR software preferred.
• Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
• The ability to work effectively under pressure.
• Superior organizational and problem solving skills

Additional Information

Wellness Pointe is an Equal Opportunity Employer.