Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Arts Bonita seeks a personable, organized, and detail-oriented individual to join our team as a Patron Services Representative. In this role, you will be the first point of contact for visitors and patrons, ensuring a welcoming and efficient experience. Your responsibilities will include customer service, administrative tasks, and supporting the overall operations of Arts Bonita’s programs and events.

Key Responsibilities:

Visitor Engagement:

Welcome and check-in visitors, ensuring they feel valued and directed to the appropriate studios or classrooms.

Provide assistance and information about programs, classes, and events.

Registration and Payment Processing:

Register and process payments for classes, workshops, and special events for people of all ages.

Sell tickets for performances and events in person, by mail, and over the phone.

Customer Communication:

Answer and transfer calls and communicate professionally and pleasantly with patrons.

Respond promptly and courteously to email correspondence.

Daily Operations:

Batch out sales at the end of the day and reconcile paperwork accurately.

Ensure campus security by checking doors and securing the premises at closing.

Administrative Support:

Restock lobby marketing materials such as brochures, catalogs, and flyers.

Record registrations and sales data in databases and Microsoft Excel or Word accurately and efficiently.

Perform other duties as assigned by the supervisor.

Qualifications:

Strong customer service and interpersonal skills.

Ability to communicate clearly and professionally in person, by phone, and in writing.

Proficiency in Microsoft Office Suite (Word, Excel) and experience working with databases.

High level of organization and attention to detail.

Ability to work both independently and as part of a team.

Initiative and a willingness to take on new challenges and responsibilities.

Passion for the arts and commitment to Arts Bonita’s mission.

Why Join Arts Bonita?

Be part of a creative and supportive environment that celebrates the arts.

Opportunities for professional growth and development for individuals with initiative and drive.

Work in a role that directly impacts the cultural enrichment of the community.

How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and enthusiasm for the role to https://shorturl.at/7gwGx

Arts Bonita is a dynamic and vibrant organization dedicated to enriching the community through the arts. We offer a wide variety of programs, including art, live music, theater, film, and dance classes, workshops, performances, and special events. Our mission is to inspire creativity, foster cultural appreciation, and provide meaningful experiences for people of all ages. With an enthusiastic team and an environment that values initiative, Arts Bonita offers enormous potential for personal and professional growth for individuals with drive and a passion for the arts.