Position Summary Paul Davis Restoration, Inc. is a North American organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 330 offices across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]. The Commercial Sales Training Director facilitates and oversees the Paul Davis Restoration Commercial training program to ensure maximum effectiveness and success of sales initiatives. This role develops learning objectives and facilitate training sessions at Paul Davis University and locations throughout the Paul Davis North American network. The position entails managing and working closely with corporate and network employees as well as conducting initial needs analysis to determine knowledge gaps and training needs. The Commercial Sales Training Director focuses on delivery and materials that provide effective, engaging, and results driven training. Monitors participants results to improve or enhance training and provide additional development programs. The Commercial Sales Training Director manages functional strategies and specific objectives for company goals and develops budgets/policies/procedures to support the functional infrastructure.

Essential Duties/Responsibilities

Participate in relevant trainings classes within the industry

Train and coach employees on key sales training principles

Develops and completes sales training programs and outlines for training classes

Creates and completes programs, hands on exercises, and tests for training classes

Collaborates with teams and departments on objectives and aspects of the training classes

Facilitates training classes at Paul Davis University and required locations throughout North America

Partner with sales and marketing departments to set and progress towards goals

Completes administrative work regarding training class notes and attendees

Attends and participates in update meetings with management

Attends and participates in company meetings and trainings

Participates and completes instructor certifications for required Commercial Training

All other duties as assigned

Competency – Knowledge, Skills and Abilities

Sales experience with demonstrated negotiation and marketing skills

Strategic and analytical thinking

Demonstrated attention to detail and communication skills

High level of initiative, dependability, and self-motivation

Effectively able to communicate both verbally and in writing

General knowledge of the restoration industry

Ability to analyze, diffuse, and solve problem situations

Knowledge of cost analysis techniques

Leadership skills

Public Speaking and presentation skills

Priority Management skills

Ability to pass and maintain a satisfactory background check

Ability to pass and maintain required sales certifications and instructor status

Possess valid driver’s license

Required Education and Experience

10+ years’ practical experience working with Sales, Sales Training, or similar field

Experience developing and facilitating training materials and opportunities

General knowledge of the commercial industry and emergency services, experience in insurance, mitigation, construction, and/or restoration fields

Has a thorough understanding of systems used in the dispatch and reporting of claim transactions

High level of initiative, dependability, and self-motivation

Ability to organize and schedule assignments to meet known priorities and critical work deadlines

Demonstrated attention to detail and communication skills; effectively able to communicate both verbally and in writing

Ability to analyze, diffuse and solve problem situations

4-year bachelor’s degree preferred (or equivalent work experience)

Physical Requirement

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The person in this position needs to frequently move about a classroom or training location.

The person must be able to stand for up to eight hours within a 24-hour period.

Constantly operates a computer and other office productivity operations.

Must be able to observe and perceive information on a computer and documents.

Must be able to communicate and converse with employees virtually and face to face.

Ability to safely operate a vehicle.

Work Environment and Travel

The employee will be working remotely to conduct virtual as well as in person trainings. This position may require up to 50% travel. This position requires travel to our home office in Jacksonville, FL and throughout North America. This position will also participate in team meetings, conferences, and trainings as required.

Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

This is a remote position.