Job Description

Join Our Thriving Team at the Credit Union!

Are you ready to be part of something truly special? At our Credit Union, we are more than just a financial institution – we are a community-driven powerhouse experiencing unprecedented growth!

We have an exciting opportunity for a Personal Banker to join our dynamic team. We are seeking a passionate individual with exceptional customer service skills. This role reports directly to our Branch Manager and offers limitless potential for personal and professional growth.

Your Mission:

Sales Dynamo: As our frontline ambassador, you’ll lead the charge in promoting and selling our comprehensive suite of CU deposit and loan products. From processing transactions to addressing inquiries, you’ll be instrumental in driving our members’ financial success.

Customer Care Champion: Member satisfaction is our top priority, and you’ll ensure every interaction is a positive one. Whether answering questions or resolving concerns, your professionalism and friendliness will be evident in every phone call, email, and chat.

Relationship Builder: Building strong connections sets us apart, and you’ll be the glue that holds it all together. From assisting with account openings to providing expert guidance on our services, you’ll be the go-to person for all member-related needs.

Performance Superstar: With an eye for detail and a passion for excellence, you’ll ensure that every financial service function is performed with precision and in accordance with established policies and regulations.

Qualifications

What You'll Bring to the Table:

Education : A high school diploma or equivalent.

Knowledge : Understanding of Teller policies, Credit Union operations, and financial services.

Experience : Six months to two years of experience in a similar role.

Skills : Excellent communication, analytical, and public relations skills. Bonus points for bilingual Spanish proficiency!

Additional Information

Compensation: $22.50-24.50/hr + agressive monthly incentives

Join Us and Enjoy Amazing Benefits!

At our company, we believe in taking care of our team members. Here's a glimpse of what we offer:

• Commission and Incentives: Rewarding your hard work and dedication.
• Affordable Benefits: Ensuring your health and well-being are taken care of.
• Up to 6% 401K Matching: Invest in your future with our generous matching program.
• Eleven Paid Holidays: Celebrate the moments that matter with paid time off.
• 120 PTO Hours: Enjoy ample paid time off to recharge and relax.
• Employee LOC with a 0% Interest Rate: Access financial support when you need it most.
• Free Telemedicine: Convenient access to medical care from the comfort of your home.
• Relaxed Casual Dress Code: Feel comfortable and confident while you work.
• Flexible Spending Account: Manage your healthcare expenses with ease.
• Health Savings Account: Save for medical expenses with pre-tax dollars.
• Employee Assistance Programs: Support and resources for your personal and professional well-being.
• Company Diversity Council: Join a community dedicated to fostering inclusion and diversity.
• Community Engagement Opportunities: Make a difference beyond the workplace with volunteer opportunities.

Ready to enjoy these fantastic perks? Join our team today and become part of a company that cares about your success and happiness!